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用户需求对图书馆文献资源建设、管理与服务促进机制——基于扎根理论的研究
引用本文:张红萍.用户需求对图书馆文献资源建设、管理与服务促进机制——基于扎根理论的研究[J].农业图书情报学刊,2022,34(9):95-103.
作者姓名:张红萍
作者单位:中国农业大学 图书馆,北京 100193
基金项目:CALIS全国农学中心项目“读者荐购对高校图书馆文献资源建设的价值分析”(2021070)
摘    要:目的/意义]通过对读者提交的荐购原始数据进行深度分析和解读,挖掘荐购数据包含的潜在信息和多重价值,为更好地发挥读者荐购服务在图书馆资源建设、管理和服务等方面的促进作用提供理论依据。方法/过程]采用扎根理论方法,对读者荐购数据中“推荐理由”部分做重点解析,从中抽出表达读者深层意思的主要涵义,据此归纳、演绎出相互关联的概念范畴,并发展成理论性概念,进而构建出用户需求对图书馆文献资源建设、管理与服务促进机制模型。结果/结论]读者荐购数据中包含的信息能帮助采访人员弥补专业局限,揭示资源管理的不足,反映读者在信息素养方面的潜在需求。对荐购信息进行深度研究和利用,有助于图书馆正确评价资源配置和服务配置之间的关系,促进图书馆在资源建设、资源管理、资源服务等多方面提高整体服务水平。

关 键 词:读者荐购  推荐理由  扎根理论  高校图书馆  资源建设  
收稿时间:2022-06-14

Promotion Mechanism of User Demand to Library Literature Resource Construction,Management and Service: Based on Grounded Theory
ZHANG Hongping.Promotion Mechanism of User Demand to Library Literature Resource Construction,Management and Service: Based on Grounded Theory[J].Journal of Library and Information Sciences in Agriculture,2022,34(9):95-103.
Authors:ZHANG Hongping
Institution:China Agricultural University Library, Beijing 100193
Abstract:Purpose/Significance] The existing research on the subject of readers' recommendation lacks in-depth discussion on the reasons for readers' recommendation. This paper analyzes and interprets the reader's recommendations from a new perspective in order to explore the multiple values of reader recommendation and purchase services, and build relevant theoretical models. It provides a theoretical basis for giving better play to the role of reader recommendation service. Method/Process] In recent years, grounded theoretical application has attracted much attention of more and more scholars. It is also considered to be a reliable and effective data processing and analysis method in the field of library and information science (LIS), which is especially helpful to improve the effectiveness of user based qualitative research. This study uses the research method of grounded theory to analyze the "recommendation reasons" based on the reader's recommendation data. We extracted and conceptualized the main meaning of the data, refined corresponding concepts and categorized them level by level, and integrated the relevant concept categories and their attributes, using the iterative research strategy to compare the data and concepts back and forth, considered the relationships between them, and linked these relationships in some way, from which we can conclude and deduce the interrelated concept categories, and then developed into a theoretical concept. On this basis, the promotion mechanism model of user demand to library literature resource construction, management and service is established. Results/Conclusions] The information contained in the reader's recommendation data has a variety of values. The in-depth study and utilization of the recommendation information will help the library correctly evaluate the relationship between resource allocation and service allocation, and promote the library to improve its overall service level in resource construction, resource management, resource service and other aspects. There are still some shortcomings in this study, which is also the research direction in the future: only the recommended information of readers on printed book resources was selected as the research sample, and the resource type was relatively limited; there was lack of in-depth discussion on the feedback mechanism of readers' recommendation. Reader recommendation is a long-term service provided by university libraries. In the future, in combination with paper literature resources and electronic literature resources, and with the trend that electronic literature resources and open access literature resources become more and more abundant, we should carry out a survey on the comprehensive service of readers' recommendation of various types of resources, and further explore the interactive mechanism of readers' recommendation and recommendation feedback.
Keywords:readers' recommendation  reason for recommendation  grounded theory  university library  resource construction  
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