| 图书馆数字参考咨询质量评价体系现状研究 |
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| 引用本文： | 王春香,钟云志,祁卓麟.图书馆数字参考咨询质量评价体系现状研究[J].农业图书情报学刊,2007,19(10):46-48. |
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| 作者姓名： | 王春香 钟云志 祁卓麟 |
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| 作者单位： | 西北农林科技大学,图书馆,陕西,杨凌,712100 |
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| 摘 要： | 随着数字参考咨询服务的广泛开展，系统地评价服务质量己成为研究热点之一。对目前国内外的数字参考咨询服务质量评价体系进行了分析，指出了图书馆数字参考咨询服务质量评价体系的不足，提出了评价的一些建议。
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| 关 键 词： | 数字参考咨询、质量评价 |
| 文章编号： | 1002-1248（2007）10-0046-03 |
| 修稿时间： | 2007-04-11 |
Research on the Current Status of the Quality Evaluation System of Digital Reference Service in Libraries |
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| WANG Chun-xiang,ZHONG Yun-zhi,QI Zhuo-lin.Research on the Current Status of the Quality Evaluation System of Digital Reference Service in Libraries[J].Journal of Library and Information Sciences in Agriculture,2007,19(10):46-48. |
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| Authors: | WANG Chun-xiang ZHONG Yun-zhi QI Zhuo-lin |
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| Abstract: | With the rapid development of digital reference service, it has become a hot spot for research to systematically evaluate its quality. This article makes an analysis of the quality evaluation systems of digital reference service at home and abroad, puts forward the shortcomings of the quality evaluation system of digital reference service in libraries of China and give some advices for evaluation. |
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| Keywords: | digital reference service quality evaluation |
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