| 用户体验视角下高校图书馆图书借阅满意度研究——以长治学院为例 |
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| 引用本文： | 孙研子.用户体验视角下高校图书馆图书借阅满意度研究——以长治学院为例[J].农业图书情报学刊,2018,30(7):84-90. |
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| 作者姓名： | 孙研子 |
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| 作者单位： | 长治学院图书馆,山西 长治 046011 |
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| 摘 要： | 图书借阅是高校图书馆的工作之一,主要满足在校学生的日常阅读需求。文章选取借阅感知、图书感知、读者满意、读者忠诚四个潜在变量构建了借阅满意度模型,利用统计软件SPSS21.0和AMOS21.0对模型进行拟合和评估,最终得到各影响因子对读者满意度的影响效应系数,并提出简化借阅程序;保证馆藏质量;及时了解学生的借阅需求;定期向学生推荐可读性较强的书目等建议以提升图书借阅满意度。
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| 收稿时间： | 2017-12-06 |
Research on Book Lending Satisfaction of University Library from the Perspective of User Experience —A Case Study of Changzhi University |
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| SUN Yanzi.Research on Book Lending Satisfaction of University Library from the Perspective of User Experience —A Case Study of Changzhi University[J].Journal of Library and Information Sciences in Agriculture,2018,30(7):84-90. |
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| Authors: | SUN Yanzi |
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| Institution: | Library of Changzhi University, Shanxi Changzhi 046011, China |
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| Abstract: | Book lending is one of the work for university library, which mainly meets the daily reading needs of students in school. In this paper, four potential variables of borrowing perception, book perception, reader satisfaction and reader loyalty were selected to construct the lending satisfaction model. It used statistical software SPSS21.0 and AMOS21.0 to fit and evaluate the model, and eventually got the impact factor of effect coefficient of reader satisfaction, and put forward the proposal, including simplifying the borrowing procedure, ensuring the quality of collection, understanding students' borrowing needs in time, regularly recommending books with strong readability. |
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