| 工程机械售后服务管理 |
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| 引用本文： | 张磊,陈亚红.工程机械售后服务管理[J].湖南农机,2011,38(9):116-117. |
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| 作者姓名： | 张磊 陈亚红 |
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| 作者单位： | 北票市运输管理所,辽宁北票,122100 |
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| 摘 要： | 中国工程机械行业各品牌之间竞争激烈,企业只有拥有自己品牌的核心竞争力才不会再竞争淘汰,而售后服务是之中的关键部分,文章通过对工程机械售后服务中存在问题进行分析,提出有效的解决方法.
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| 关 键 词： | 工程机械 售后服务 管理 |
Construction Machinery Service Management |
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| ZHANG Lei
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CHENG Ya-hong.Construction Machinery Service Management[J].Hunnan Agricultural Machinery,2011,38(9):116-117. |
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| Authors: | ZHANG Lei CHENG Ya-hong |
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| Institution: | ZHANG Lei,CHENG Ya-hong (Beipiao transportation management,Beipiao Liaoning 122100,China) |
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| Abstract: | China Construction Machinery Industry fierce competition between the brands, companies only have their own brand's core competitiveness, competition will not be eliminated, and after-sales service is among the key part of the article on the problems of construction machinery in the service analysis and propose effective solutions. |
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| Keywords: | construction machinery service management |
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