| 探究读者心理提高服务质量——以海南大学图书馆为例 |
| |
| 引用本文： | 蔡双双,张恋,林涛.探究读者心理提高服务质量——以海南大学图书馆为例[J].农业图书情报学刊,2012(3):181-187. |
| |
| 作者姓名： | 蔡双双 张恋 林涛 |
| |
| 作者单位： | 海南大学图书馆 |
| |
| 摘 要： | 高校图书馆的服务对象是文化水平较高的读者,研究和掌握读者心理,了解读者的需求,有助于问题和矛盾的解决,使得图书馆的教育职能和情报职能充分发挥,更好地为高校读者服务。
|
| 关 键 词： | 读者心理 问卷调查 海南大学图书馆 |
Explore Reader’s Psychology to Improve Service Quality——Taking Hainan University Library as an example |
| |
| CAI Shuang-shuang,ZHANG Lian,LIN Tao.Explore Reader’s Psychology to Improve Service Quality——Taking Hainan University Library as an example[J].Journal of Library and Information Sciences in Agriculture,2012(3):181-187. |
| |
| Authors: | CAI Shuang-shuang ZHANG Lian LIN Tao |
| |
| Institution: | (Hainan University Library,Haikou 570228,China) |
| |
| Abstract: | University library service object is the culture of the high levels of readers,study and master readers psychology,understand the demand of readers,can promptly find problems and contradictions,can make full use of library education and information functions in function,and to better serve the university service for readers. |
| |
| Keywords: | reader’s psychology Questionnaire survey Hainan University Library |
| 本文献已被 CNKI 等数据库收录！ |
|
